What we do
Six things. Each one is work we can start this week — nothing on this page is a service we would have to go and learn first.
Website refresh
Your current site, rebuilt for the phone
Most small-business sites were built once, years ago, on a desktop. Today four out of five visitors arrive on a phone, and what they meet is a page they have to pinch and drag. We rebuild it: your details, your services, your photographs, on a page that loads fast and puts your phone number where a thumb can reach it.
- Built and shown to you before you decide anything
- Your own content — nothing invented, nothing borrowed
- An enquiry form that actually reaches you
- Your number one tap away on every screen
You receive: A finished site you can look at, on a link, before money is discussed
A website from nothing
For a business that has never had one
A business with no website is judged by whoever else shows up when someone searches its name. We build the pages you actually need — who you are, what you do, how to reach you — and leave out the eleven you do not.
- The pages that earn their place, no filler
- Your photographs, or honest placeholders marked as such
- Written in plain words, not brochure language
- Yours to keep and to move
You receive: A live site on your own domain, with the keys handed to you
Lead follow-up
The enquiries you meant to answer
An enquiry that sits unanswered for three days is a customer who has already called somebody else. This is the most expensive thing in a small business and the easiest to fix. We answer them, chase the ones worth chasing, and hand you the ones ready to buy.
- Every enquiry answered the same working day
- Chased on a schedule, not when someone remembers
- One place to look instead of three inboxes
- You get the conversations, not the admin
You receive: A weekly list: who is warm, who was dropped and why
Back office and data entry
The work nobody wants to do on a Friday
Lists cleaned, records typed, catalogues built, spreadsheets kept straight. Our own team does it, checked before it comes back to you, so the people you pay for skilled work can go back to doing it.
- Data entry, cleaning and de-duplication
- Catalogue and product listing work
- Documents typed, renamed and filed
- Checked by a second pair of eyes before delivery
You receive: Your files back, clean, in the format you asked for
Quotes, jobs and invoices
The paper trail, run properly
A quote the customer can accept on his phone. A job he signs off when it is done. An invoice that goes out the same day instead of at the end of the month. We run it on our own system, so you get the documents and none of the software.
- Quotes your customer accepts with one tap
- Jobs signed off, with a record of who agreed what
- Invoices out the same day the work finishes
- Nothing for you to install or learn
You receive: Documents that look like a company sent them, and a record of every one
Keeping it running
After it is live, it stays alive
Content changes, small fixes, the domain and the mailbox, the certificate nobody remembers to renew. One yearly figure agreed up front, so nothing arrives as a surprise.
- Text and photo changes when you ask
- Domain, mailbox and certificate looked after
- Fixes without a conversation about cost
- One figure a year, agreed in writing
You receive: A site that still works in two years, and someone to call
Not sure which of these you need?
Send us your current website and we will tell you — including if the answer is that you do not need us yet.